Investigations, especially the ones which conclude with Human Errors as root cause are one of the most prominent concerns in the current regulatory context. Inadequate Investigations, Insufficient Root Cause Analysis and Ineffective CAPA Systems – are amongst the most frequent observations cited by Regulators and often the reasons for Warning Letters.
Heuristics’ approach to make sustainable improvements in investigation management systems will ensure effective remedial, corrective and preventive actions, and create a system in which underlying or recurrent trends can be identified and managed in an effective way.